The Director General of RGDATA, which represents 4,000 retailers, has called on the National Lottery regulator to investigate the technical glitch which postponed last night's Lotto draw.
The midweek draw has been rescheduled for tonight, after a technical glitch forced its postponement for the first time in its 28-year history.
Thousands of Lotto machines around the country went offline yesterday, due to a fault in the telecommunications network, meaning agents could not sell tickets for the midweek draw.
Speaking on RTÉ's Today with Sean O'Rourke, Tara Buckley said she was not happy with how the crisis was handled.
She said confidence needs to be restored in the lottery system.
Ms Buckley said RGDATA received reports last November that retailers were experiencing problems with new national lottery machines.
She said the National Lottery needs to reassure people, and retailers, that the problem will be resolved.
"It's astonishing what happened yesterday. I mean the first time in 28 years that we haven't had a draw and it's hugely important that this issue is very clearly addressed to give confidence back in the Lotto and to ensure that the players are reassured that the lotto system is going to be working in the future."
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