Minister for Public Expenditure and Reform Brendan Howlin has said that neither he nor his Department had approved the system of bonus payments for Irish Water staff.
Mr Howlin said the Government did not control pay in the commercial semi-state companies.
He said that was a matter for the companies themselves, other than at the top, where the Department controls the pay of chief executive officers.
Asked whether he though Irish Water should rescind the controversial bonus regime, he said they had to look carefully at everything that had happened since the establishment of Irish Water, but said they did not want to throw out the good as well as the less good.
Mr Howlin said he believed they could build confidence in a system that provided good clean water.
He said it was wholly unacceptable that there were parts of the country where people had been unable to drink water from the public water supply for 12 years.
He added there were new facts emerging from local authorities regarding lead piping, which involved huge issues to be addressed.
Meanwhile, Tánaiste Joan Burton has said there is an issue about delays for the public and politicians in trying to contact Irish Water and having to wait on the phone line for a response.
Ms Burton said politicians across Leinster House had raised queries on behalf of constituents about Irish Water and that they would like to be able to get a reasonable response.
She said utility companies are about dealing with customers in an efficient and timely way.
However, she said the company was under establishment and was going to produce safe water.
There was a big job of work to be done by the company, she added, saying an astonishing number of lead pipes had been discovered. She also mentioned the issue of people on boil water notices.
Ms Burton made the comments on her way into the Ibec and Women for Election Budget Debate this morning.
Irish Water had no comment this morning in relation to Ms Burton's remarks on delays in getting a response from the company.
It also could not provide figures on how many people have completed their customer application forms.
The deadline to register is 31 October.
Irish Water to ensure tenants to receive bill
Irish Water have said that if a tenant has not registered with the company it will contact the property owner to ensure that the responsible party (the tenant) receives the bill.
The statement follows a tweet sent yesterday by the company which said that landlords would be liable for water charges if the tenant does not return the completed form.
In a statement issued this afternoon they said Irish Water will announce details of this shortly.
Government examining how to reach remaining 12%
The Government yesterday said it is examining how to reach the 12% of households that will not benefit from Budget measures designed to alleviate the water charges.
Tens of thousands of people protested in Dublin city centre on Saturday against water charges, with the Right2Water Campaign calling for the charges to be scrapped.
Meanwhile, a spokesperson for Irish Water has categorically stated that no performance related payments were paid to Irish Water staff in 2014.
They are are to be paid in 2015 subject to performance.
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