Criminal inquiry into loyalty scheme breach

Written By Unknown on Rabu, 13 November 2013 | 22.40

A criminal investigation is under way into the theft of financial and personal details of over one-and-a-half million people from a Clare-based company.

Garda Commissioner Martin Callinan said the inquiry is being led by the Garda Bureau of Fraud Investigation and backed up by the computer crime unit.

Commissioner Callinan said the international dimension increases the complexity of the investigation.

Data Protection Commissioner Billy Hawkes is also carrying out a separate inquiry.

Mr Hawkes has said the credit card details of up to 500,000 people across Europe may have been compromised by the data breach at Loyaltybuild.

An inspection team from the Office of the Data Protection Commissioner also confirmed that the names, addresses, phone numbers and email addresses of around 1.12 million clients were also taken.

Loyaltybuild runs special offers and incentive schemes for major retailers, utilities and service providers in Ireland, the UK, Scandinavia and Switzerland.

The ODPC said an inspection team has confirmed that the full card details of over 376,000 customers were taken.

Of this figure, over 70,000 were SuperValu customers and over 8,000 were AXA Leisure Break customers.

The details of another 150,000 clients were also potentially compromised.

The ODPC said the data breach appears to have taken place in mid-October.

The office is advising customers, who should by now have been  notified directly by SuperValu and AXA, to examine their credit and debit card transactions since mid-October to identify any such transactions that they did not authorise.

They should also follow the advice of their card provider on
any further precautions that might be necessary to protect themselves.


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